Services Team Effectiveness Profile (TEP)

TEP allows to fully control the process and gives leaders access to analytic tools, which maximise the effectiveness of the survey.

Be aware of the processes within Your team. Identify bottlenecks and areas of lower effectiveness. Get to know and  use the potential of Your employees and their motivations.

Many employees are sceptical about opinion surveys. The reason is low effectiveness of such actions resulting from: poorly designed questions, slow feedback of survey results to staff, failure to feedback team specific results to each team and lack of a co-ordinated post survey process. The consequences are: failure to identify real areas of improvement, staff loses enthusiasm for process as they believe their efforts are pointless as the changes do not cover the needs.

TEP allows to fully control the process and gives leaders access to analytic tools, which maximise the effectiveness of the survey. The process looks as follows:

  • Development programme based on theoretical management models or universal models of the best team and company management practices.
  • The basis is the training element performed in small groups with a coach.
  • After return to work environment, managers attempt to use the new mechanisms and relations.
  • Implementing
  • Analysing results
  • 360-degrees-analysis clearly identifies areas to be improved
  • System of development planning sets goals for the individual leader
  • System of following the development allows the manager to systematically mark his progress, follow his development path and make improvements to the plan.
  • Set of tools supports everyday work and accelerates the leader’s development.
  • The leader obtains personalised guidelines of development priorities
  • Analysis of results
  • Establishing strategy and schedule of effective improvement


The manager uses his workplace to implement changes and work out even better results:

TEP in English

  1. An anonymous customisable survey which captures the business issues that matter (including cultural issues) is carried out. The survey is an online solution that is easily accessible by any employee from his computer.
  2. Instant access (upon survey closure) to all survey data available to the leadership team.
  3. The automatic generation and distribution of detailed and practical team reports – top ten issues, etc
  4. TEP planning software guides leadership team through a simple step by step process of data analysis and planning further activities.
  5. Centralised improvement monitoring system and support in fulfilling the plan and its control.

Contact us

e-mail:
enquiries@memuta.com

Phone:
+48 22 468 02 62

address:
ul. Mokotowska 5 m. 37
00-640 Warsaw, Poland

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